Casey Kilduff, MPA, CDMS

Casey Kilduff is an experienced consultant who entered the field of vocational rehabilitation in 2003. She successfully obtained her CDMS in April 2007. Casey has been with Strategic Consulting Services since August 2013.

Casey has a Masters degree in Public Administration. Her Bachelors of Arts degree focused on Community Development and Social Work. Both degrees were obtained at the Evergreen State College in Olympia, Washington.

Utilizing her skills in community development, mediation, and collaboration, Casey specializes in establishing working relationships with employers, injured workers and physicians to facilitate the rehabilitation process. She is able to quickly and efficiently evaluate a worker’s skill set to assist them in focusing on successful return to work. Casey serves as an objective mediator between all parties involved in the vocational process.

Additionally, Casey has administered interest and aptitude testing to clients seeking new career paths since 2007. Casey excels in assisting  vocational counselors to determine the strengths, weakness and opportunities for their clients to re-enter the job force.

In her spare time, Casey is an avid fan of the Seattle Sounders and Seattle Reign FC.


Robyn Oster, BSN, CDMS

Robyn Oster has been with Strategic Consulting Services since April of 2004. She has been providing vocational services since graduating from college in 1994. She has a Bachelor of Arts degree in Psychology and a Bachelor of Science degree in Nursing.

Outside of work she enjoys teaching jazzercise and spending time with her family. Summers are best spent on the lake wake surfing or wakeboarding with her family.

Mark Kristin, CDMS

Mark began working at Strategic Consulting Services on March 17, 2003.  Mark is a co-owner of SCS and has provided vocational services for the Washington State Department of Labor and Industries, self-insured employers, and private attorneys since that time.

He initiated his career in vocational rehabilitation in January of 2000 after graduating from the University of Washington and working extensively within the restaurant industry. He was qualified as a Certified Disability Management Specialist in March of 2010 and provides services out of Spokane, Washington.

Julie Rapalee, CDMS

Julie Ann Rapalee has been with Strategic Consulting Services since September 2003. Prior to working at SCS, Julie worked as a VRC since 1997 for other firms. Julie has a Bachelor of Science degree. Outside of work, Julie enjoys staying busy with her kids.

Jayne M Hintze, CDMS

Jayne Hintze has been with Strategic Consulting Services since May 2004. Prior to working at SCS, Jayne worked as a VRC with 20+ years of experience. Jayne has a Bachelor of Arts degree from Western Washington University.

Outside of work, Jayne enjoys serving as a board member serving non-profit agencies whose focus is vocational and/or disability, cooking, traveling, and exploring different cultures.

Carter Hyatt, CDMS

Carter Hyatt has been with Strategic Consulting Services since June 2004. Prior to working at SCS, Carter worked as a VRC since 1999 and prior to that worked as a Counselor at a Homeless Transitional Living Center. Carter is fluent in Spanish.

Carter has a Bachelor of Science degree in Psychology from Brigham Young University and a Master of Science in Counseling from the University of Nevada, Las Vegas. Outside of work, Carter enjoys fishing, golfing, traveling with his wife and supporting their children’s sporting activities.